Terms of Service

Version 1.0, effective 10 October 2026.

1. Who we are

These terms are an agreement between you (the organisation that opens a Kaabist account, and the person accepting for it) and Kaabist Bilişim ve Yazılım Hizmetleri Limited Şirketi, Sinpaş Flatofis, Defterdar, Otakçılar Cd. Blok No: 75, İç Kapı No: 94, 34050 Eyüpsultan, İstanbul, Türkiye, tax number 4842191056 ("Kaabist", "we").

Kaabist is a web automation API: you write programs that navigate websites, fill forms and extract data, and Kaabist runs them for you through its API (api.kaab.ist), panel (app.kaab.ist), SDKs, command-line tool and hosted MCP server (mcp.kaab.ist).

2. Accounts and organisations

• An account belongs to a person; work belongs to an organisation. Members of an organisation have roles (owner, admin, developer, reviewer, viewer) that decide what they may do.
• You are responsible for everything done with your organisation's API keys, sessions and OAuth grants, and for keeping them secret. API keys are shown once; Kaabist stores only a hash.
• Owners and admins must turn on two-factor authentication within seven days of creating an organisation; some actions (key management, billing, deletion) need it.
• You must give accurate information and be old enough to enter a contract where you live.

3. Your programs and your data

• You own your programs, the inputs you give them and the data they extract ("Customer Data").
• You decide which websites your programs visit and what they collect. You are responsible for having the right to do so: the site's terms, copyright and database rights, and data-protection law for any personal data your programs collect (see the Acceptable Use Policy).
• For Customer Data that is personal data, Kaabist is your processor and the Data Processing Agreement applies.
• Kaabist keeps Customer Data as long as the data retention page says, and deletes it on request (section 9).

4. Credits, plans and payment

• Work is paid for in credits. Each job reserves credits when it starts and settles what it actually used when it ends; failures caused by Kaabist are refunded. Rates are on the pricing page and in your plan.
• Plans (free, developer, team, scale, enterprise) set allowances, concurrency, retention and which features are available. The free plan runs the HTTP tier only; browser tiers, bring-your-own providers, login programs and in-page scripts need a verified payment method.
• Payments, subscriptions, credit packs and auto-recharge are sold by Paddle, our merchant of record. Paddle's terms govern the purchase, Paddle issues your invoices and collects tax, and refunds of payments are handled through Paddle.
• When you run out of credits, new jobs are refused, running jobs finish, schedules pause and you can still read your results. Purchased credit packs expire twelve months after purchase; allowances at the end of their period.
• Enterprise plans may be invoiced in advance under a separate order form.

5. Acceptable use

You must follow the Acceptable Use Policy. We may suspend jobs, keys or an organisation that breaks it, as described there.

6. Bring your own providers

You may connect your own proxies, language-model keys and CAPTCHA-solving keys. Their providers are then yours, not our sub-processors: you are responsible for your contract with them and for the traffic and data you send them. Kaabist stores their credentials encrypted and uses them only for your jobs.

7. Availability and support

Kaabist is provided as available, without a service-level commitment, except where an enterprise order form includes a service-level agreement. Scheduled maintenance and incidents are announced on status.kaab.ist.

8. Intellectual property

Kaabist keeps all rights in the service, the SDKs and the documentation, except what their own licences grant. You grant Kaabist the rights needed to run your programs and provide the service. If you send feedback, we may use it without obligation.

9. Suspension, termination and deletion

• You may stop using Kaabist at any time, ask for an export of your data (a zip, linked by e-mail for seven days) and ask for your organisation's data to be deleted.
• A deletion request is carried out within 24 hours. The credit ledger and payment records, the audit log (with every person replaced by a pseudonym), emptied job records for thirty days and anonymised usage statistics are kept, as the data retention page describes.
• We may suspend or terminate an organisation that breaks these terms or the Acceptable Use Policy, that endangers the service or other customers, or when the law requires it. Where we can, we tell you first and give you a chance to fix the problem.
• Unused credits are not refunded on termination for breach.

10. Warranties and liability

• Except as these terms say, the service is provided "as is". Websites change; Kaabist's healing and validation reduce but cannot eliminate broken or wrong results.
• Neither party is liable for indirect or consequential loss, lost profits or lost data beyond what the law does not allow to be excluded.
• Each party's total liability is capped at the fees paid in the twelve months before the claim.
• You indemnify Kaabist against third-party claims arising from the websites your programs visit and the data they collect in breach of these terms.

11. Changes

We may change these terms. Material changes are announced by e-mail and in the panel at least 30 days before they apply; continuing to use Kaabist after that means you accept them.

12. Law and disputes

These terms are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of İstanbul have exclusive jurisdiction.

13. Contact

Legal notices: to the registered address in section 1. Privacy: [email protected]. Security: [email protected]. Abuse: [email protected].