# Needs attention

The state of a job that stopped because something got in the way that you need to decide on, kept so it can continue rather than fail.

A page the program has never seen, a captcha the policy says to stop at, a session that expired with no way to refresh it: the job pauses with a snapshot of the page and a reason, sends you a webhook, and resumes from where it stopped once you resolve it.

```
{
  "type": "job.needs_attention",
  "data": {
    "job": "job_7Qp2",
    "reason": "unknown_page",
    "program": "acme-report@3",
    "url": "https://api.kaab.ist/v1/jobs/job_7Qp2"
  }
}
```

## Related

- [Resumes where it stopped](/product/resume)
- [Monitor pages behind a login](/use-cases/monitor-behind-login)
- [Await input](/glossary/await-input)
- [Webhook signature](/glossary/webhook-signature)